Terms of Service for AlpenHeraldNews

Effective: 2025

AlpenHeraldNews provides regional news services from Bahnhofstrasse 1, 8001 Zurich, Switzerland.
Phone: +41764210599
Business ID: CHE-839.015.451

1. Scope

This agreement applies to all services, informational products, and goods offered by AlpenHeraldNews.

2. Services

AlpenHeraldNews delivers live reports, interactive workshops, and subscription-based news updates specific to the Alpine region.

2.1 Service Scheduling and Delivery

Scheduled sessions and live events will be held as indicated at the time of booking. AlpenHeraldNews will notify participants of any changes at least 48 hours in advance.

2.2 Service Reimbursement

Clients may request reimbursement up to 14 days before the scheduled service date. Requests made after this period are not eligible due to logistical commitments and resource allocation. Approved reimbursements are processed via the original payment method within 10 business days.

2.3 Non-Reimbursable Services

Live event tickets and on-demand recordings are non-reimbursable. This policy ensures reliable planning and content availability for all participants.

3. Informational Products

Digital guides, eBooks, and archived news compilations are available for download.

3.1 Access Provision

Access links are sent via email upon purchase confirmation. AlpenHeraldNews does not guarantee functionality with outdated software.

3.2 Informational Product Reimbursement

Customers may request reimbursement within 7 days of download, provided no more than 10% of the content has been accessed. Reimbursements are credited back through the original payment method within 10 business days.

4. Goods

Branded merchandise such as apparel, stationery, and prints are offered.

4.1 Shipping and Handling

Items are shipped from Zurich within 5 business days. Shipping times may vary depending on destination.

4.2 Merchandise Reimbursement

Merchandise may be sent back within 14 days of delivery in original condition. Customers must arrange shipping and provide proof of dispatch. Upon receipt and inspection, AlpenHeraldNews issues reimbursement to the original payment method within 15 business days.

5. Amendments

AlpenHeraldNews reserves the right to modify these terms at any time. Changes take effect upon publication on our website.

6. Governing Law

This agreement is governed by the laws of Switzerland.

7. Contact Information

Questions or reimbursement requests should be directed via our contact form.